Privacy Policy

1. Introduction

AutoRepairProfi respects your privacy. This policy explains how we collect, use and protect personal information when you use this website or contact us. Where applicable, we handle information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, to the extent they apply to our business.

2. Personal Information We May Collect

When you contact us or submit an enquiry, we may collect your name, email address, phone number and the contents of your message.

3. Vehicle and Service Information

For service and repair enquiries, we may also collect vehicle details such as make, model, year, registration number and the work requested.

4. How We Use Personal Information

We use the information you provide to:

• respond to enquiries and provide quotes;
• arrange bookings and carry out agreed work;
• communicate with you about your vehicle; and
• meet our legal and record-keeping obligations.

5. Enquiries and Booking Requests

Information you submit is used only to process your enquiry or booking and related follow-up. We do not use it for unrelated marketing without your consent.

6. Disclosure to Service Providers

We may share personal information with providers that help us operate — such as email or website hosting — only as needed for those services. We do not sell your personal information.

7. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No method of storage or transmission is completely secure.

8. Data Retention

Personal information is kept only as long as needed for the purpose collected, or as required by law, then deleted or de-identified.

9. Access and Correction Requests

You may request access to, or correction of, the personal information we hold about you using the contact details below.

10. Privacy Complaints

If you believe we have mishandled your personal information, contact us first so we can try to resolve it. You may also have the right to complain to the Office of the Australian Information Commissioner (OAIC).

11. Third-Party Links

This site links to external services such as Google Maps and WhatsApp. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always published on this page.

13. Contact Information

For privacy questions, access requests or complaints, contact us:

• AutoRepairProfi
• 9/750 Pittwater Rd, Brookvale NSW 2100, Australia
• Phone: +61 420 809 831
• Email: autorepairprofi@gmail.com